Terms of Service

Please read these Terms of Service carefully before using the website located at pizzaranch-eat.digital (the "Website") or any services offered by Pizza Ranch (the "Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference.

1. Acceptance of Terms

By accessing, browsing, or using the Website at pizzaranch-eat.digital, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction), that you have the legal capacity to enter into binding contracts, and that you fully accept and agree to these Terms of Service ("Terms"). If you are using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and all references to "you" shall refer to that entity and its authorized representatives.

If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website and our services. Your continued use of the Website constitutes your ongoing acceptance of these Terms, including any modifications made from time to time in accordance with Section 13 below.

These Terms constitute a legally binding agreement between you and Pizza Ranch under the laws of the United States and applicable state laws. This agreement governs all interactions you have with us through our Website, mobile platforms, telephone, or any other communication channel related to our services.

2. Description of Services

Pizza Ranch is a food service business operating within the United States. Through our Website at pizzaranch-eat.digital, we offer the following services and features:

• Online Food Ordering: Customers may browse our menu, customize their orders, and submit online orders for pickup or delivery, where available.
• Menu Information: We provide detailed descriptions of our food and beverage offerings, including ingredients, pricing, nutritional information (where available), and allergen notices.
• Promotions and Special Offers: From time to time, we may offer discounts, coupons, loyalty rewards, or promotional deals through the Website.
• Account Registration: Users may create a personal account to manage orders, save preferences, track order history, and receive personalized communications.
• Customer Support: We provide customer service through the contact information listed in Section 15 of these Terms.
• Catering Services: Where available, we may offer catering packages and group ordering solutions for events, businesses, or special occasions.
• Gift Cards and Vouchers: We may offer digital or physical gift cards redeemable at participating locations or through our online ordering platform.

We reserve the right to modify, expand, limit, suspend, or discontinue any aspect of our services at any time without prior notice, subject to applicable law. The availability of specific menu items, promotions, delivery zones, or features may vary based on your geographic location, time, or other operational factors.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

By using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access to your account.
• Use the Website solely for lawful purposes and in compliance with these Terms and all applicable federal, state, and local laws and regulations.
• Ensure that any information you submit does not violate the rights of any third party, including intellectual property rights or privacy rights.
• Pay for all orders placed through the Website, including applicable taxes, fees, and delivery charges.
• Treat our employees, delivery personnel, and other users with respect and in a manner consistent with applicable law.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following activities:

• Using the Website for any fraudulent, deceptive, or unlawful purpose, including submitting false orders or using stolen payment information.
• Attempting to gain unauthorized access to any portion of the Website, its servers, databases, or associated systems.
• Interfering with or disrupting the integrity, performance, or security of the Website or the servers and networks connected to it.
• Using automated scripts, bots, scrapers, crawlers, or similar tools to collect data from or interact with the Website without our prior written consent.
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
• Transmitting any viruses, malware, or other harmful code through the Website.
• Posting, uploading, or sharing content that is defamatory, harassing, obscene, offensive, discriminatory, or otherwise inappropriate.
• Attempting to reverse engineer, decompile, disassemble, or extract the source code of any software used on the Website.
• Reselling or commercially exploiting any part of our services without explicit written authorization from Pizza Ranch.
• Using our services to advertise or promote third-party products or services without our written consent.
• Creating multiple accounts for the purpose of abusing promotional offers, coupons, or loyalty rewards programs.
• Violating any applicable federal, state, or local laws, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Electronic Communications Privacy Act, or the FTC Act (15 U.S.C. § 45 et seq.).

We reserve the right to investigate any suspected violations of these Terms and to take appropriate action, including suspending or terminating your account, refusing service, reporting conduct to law enforcement authorities, and pursuing any available legal remedies.

4. Account Registration and Security

To access certain features of our Website, including online ordering and loyalty programs, you may be required to create an account. When creating an account, you agree to provide truthful and accurate information and to keep such information current. You are solely responsible for maintaining the confidentiality of your username and password, and you accept full responsibility for all activities that occur under your account.

You agree to immediately notify Pizza Ranch at [email protected] of any unauthorized use of your account or any other security breach. We will not be liable for any losses arising from unauthorized use of your account if you have failed to notify us in a timely manner. We reserve the right to disable any account at our sole discretion if we believe you have violated these Terms or if we suspect unauthorized or fraudulent activity.

5. Intellectual Property Rights

5.1 Ownership of Content

All content available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video content, digital downloads, data compilations, software, menu designs, branding materials, and the overall "look and feel" of the Website (collectively, "Content"), is the exclusive property of Pizza Ranch or its content licensors and is protected under applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, trade dress law, and other applicable laws.

5.2 Limited License to Users

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with our food services. This license does not include the right to:

• Reproduce, distribute, modify, or create derivative works from any Content without our prior written consent.
• Use any data mining, scraping, or similar data gathering methods on the Website.
• Frame or use framing techniques to enclose any of our trademarks, logos, or other proprietary information.
• Use any meta tags or other hidden text utilizing our name or trademarks without our express written consent.

5.3 Trademarks

The name "Pizza Ranch," our logos, slogans, and all related marks, trade names, and trade dress are trademarks or service marks of Pizza Ranch. You may not use these marks without our prior written permission. All other trademarks or trade names appearing on our Website are the property of their respective owners.

5.4 User-Submitted Content

If you submit any reviews, comments, feedback, photos, or other content to us through the Website or via email, you grant Pizza Ranch a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to such content and that it does not infringe on any third party's rights.

6. Ordering, Payment, and Pricing

6.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected items at the listed prices. Your order is not confirmed until you receive a confirmation notification from us. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors, or unavailability of items.

6.2 Pricing and Taxes

All prices listed on the Website are in U.S. Dollars and are subject to change without notice. Applicable sales taxes will be calculated and added to your order at checkout in accordance with the tax laws of the relevant state and local jurisdiction. Delivery fees, service charges, and gratuities may also apply where indicated.

6.3 Payment Methods

We accept payment through the methods indicated on the Website at the time of checkout, which may include major credit cards, debit cards, and digital payment platforms. By submitting your payment information, you authorize Pizza Ranch (or its payment processors) to charge the applicable amount to your selected payment method. You represent and warrant that you are authorized to use the payment method provided.

6.4 Refunds and Cancellations

Once an order has been submitted and confirmed, it may not be cancellable due to the perishable nature of food products. If you experience a problem with your order, please contact us immediately at [email protected]. Refunds or credits may be issued at our sole discretion in cases of verified errors, quality issues, or circumstances beyond your control. All refund requests must be submitted within 24 hours of the original order.

7. Food Allergen and Nutritional Disclaimer

Pizza Ranch makes reasonable efforts to provide accurate allergen and nutritional information on our Website. However, our food is prepared in kitchens that may handle common allergens including, but not limited to, wheat, eggs, dairy, nuts, soy, and shellfish. We cannot guarantee that any menu item is entirely free from allergens or cross-contamination. Customers with severe food allergies are strongly encouraged to contact us directly before placing an order to discuss their dietary needs. Pizza Ranch shall not be held liable for any adverse reactions resulting from undisclosed allergen sensitivities or cross-contamination that occur despite reasonable precautions.

8. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES PROVIDED BY PIZZA RANCH ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE.
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.

Some states do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in their entirety. In such states, our liability shall be limited to the greatest extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FTC ACT (15 U.S.C. § 45) AND OTHER APPLICABLE CONSUMER PROTECTION STATUTES, PIZZA RANCH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:

IN NO EVENT SHALL PIZZA RANCH'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO PIZZA RANCH IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH LIABILITY IS ASSERTED, INCLUDING CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your use or misuse of the Website or our services.
• Your violation of any third party's rights, including intellectual property, privacy, or contractual rights.
• Any content you submit, post, or transmit through our Website.
• Your negligent or willful misconduct.
• Any dispute between you and a third party in connection with your use of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate fully with our defense of such claim.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Ranch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites, and we strongly encourage you to review the terms and privacy policies of any third-party site you visit.

We may also use third-party service providers for payment processing, delivery logistics, analytics, and other operational functions. These providers are subject to their own terms and privacy policies, and your use of such services may be governed by those terms.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the use of our Website shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Pizza Ranch is registered and operates, without regard to any conflict of law principles that would otherwise require the application of the laws of another jurisdiction.

For any legal proceedings not subject to arbitration as described in Section 13 below, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located within the applicable United States jurisdiction where Pizza Ranch maintains its principal place of business. You waive any objection to such jurisdiction or venue, including any claim that such court is an inconvenient forum.

Applicable federal laws governing this agreement include, but are not limited to, the Federal Arbitration Act (9 U.S.C. § 1 et seq.), the FTC Act (15 U.S.C. § 45 et seq.), the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), and all other applicable federal and state consumer protection statutes.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting Pizza Ranch at [email protected] with a written description of the dispute, your proposed resolution, and your contact information. We will attempt to respond and resolve the matter within thirty (30) days. This informal process is a prerequisite to any formal dispute resolution proceeding.

13.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or our services shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring qualifying claims in small claims court. The arbitration shall be conducted under the rules of the American Arbitration Association ("AAA") Consumer Arbitration Rules, which are available at www.adr.org.

13.3 Class Action Waiver

13.4 Arbitration Location and Costs

The arbitration shall be conducted in English. The location of the arbitration shall be determined by the AAA Consumer Arbitration Rules. For claims under $10,000, the arbitration may be conducted telephonically or via written submissions if both parties consent. Arbitration costs and fees shall be allocated in accordance with the applicable AAA rules, provided that we will not seek attorneys' fees and costs in arbitration unless the arbitrator finds that your claim was frivolous.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or our services, or maintain an account with us. We reserve the right, in our sole discretion and without prior notice or liability, to:

• Terminate or suspend your access to the Website and all related services immediately, with or without cause.
• Delete your account and any associated data in accordance with our Privacy Policy.
• Refuse service to any individual or entity for any lawful reason.

Upon termination, all licenses granted to you under these Terms shall immediately cease. Any provisions of these Terms that by their nature should survive termination shall do so, including but not limited to Sections 5 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law), and 13 (Dispute Resolution).

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations you have incurred prior to termination, including payment for orders already placed.

15. Changes to These Terms

Pizza Ranch reserves the right to modify, amend, or update these Terms of Service at any time and for any reason. When we make changes, we will update the "Last Updated" date at the top of this page and, where required by applicable law or at our discretion, notify you by email, through a notice on the Website, or via other appropriate communication channels.

Your continued use of the Website or our services after the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must immediately cease using the Website and our services. We encourage you to review these Terms periodically to stay informed of any updates. If you have an active account, we may require you to affirmatively accept the updated Terms before placing your next order.

16. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be deemed severed from these Terms. The remainder of these Terms shall continue in full force and effect, and the invalidity or unenforceability of any particular provision shall not affect the validity or enforceability of any other provision herein.

The parties agree that in the event a provision is modified or severed, the remaining Terms should be construed to give effect to the original intent of the parties to the greatest extent possible under applicable law.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies or notices posted on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and our services, and supersede all prior or contemporaneous agreements, understandings, representations, and negotiations, whether written or oral, relating to the subject matter hereof.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, civil disturbances, government actions or regulations, strikes or labor disputes, supply chain disruptions, power outages, internet service interruptions, terrorism, or any other event constituting force majeure. In the event of such circumstances, we will use commercially reasonable efforts to provide notice and to resume normal operations as promptly as practicable.

19. Electronic Communications and Consent

By using our Website and services, you consent to receive electronic communications from Pizza Ranch, including but not limited to order confirmations, promotional emails, policy updates, and account notifications. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and applicable state laws. You may opt out of promotional communications at any time by following the unsubscribe instructions contained in such messages or by contacting us directly.

20. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, your rights, or our services, please do not hesitate to contact us using the information below:

We aim to respond to all written inquiries within five (5) business days. For urgent matters related to an active order, please contact us immediately via email. For formal legal notices, all correspondence must be submitted in writing to our official email address at [email protected], clearly marked "Legal Notice."